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User seats refer to the total number of individual users who can access and utilize Yeeflow within your organization. Each user seat represents a unique user account.

Active users are those individuals who actively log in and use Yeeflow within your organization during a specific billing period. You are billed based on the number of active users in that period.

Service Portal User Seats are licenses designed for individuals who need to access and interact with Yeeflow service portals. These seats enable users to participate in and utilize the functionalities provided by service portals, which act as secure gateways for external parties, such as customers, partners, or vendors, to engage with your organization's applications and data.

The term "Submission" in the context of Public Forms refers to the act of users completing and sending data through online forms created using Yeeflow's Public Form feature. Each time a user fills out and submits a form, it counts as a submission. Public Forms are ideal for simplifying data collection, allowing users, including anonymous users, to provide information via web forms. Yeeflow's pricing for Public Forms may be based on the number of submissions required.

No, not everyone in your organization needs a Yeeflow account to collaborate. You can choose to purchase user seats for only those individuals who require access to Yeeflow. However, having individual accounts enables personalized collaboration and user-specific access controls.

Yes, even users who primarily submit and view data within Yeeflow applications require user seats. However, for external users, light users, or anonymous users who do not need full user seats, you can consider using Service portals or Public forms, which offer cost-effective options for such scenarios.

No, there is no differentiation in pricing between application creators and normal users within Yeeflow. Our pricing model is designed to be straightforward and user-centric.

There is no set limitation on the number of applications that internal users can access within Yeeflow. Access to applications is determined by the permission control settings configured by administrators, allowing flexibility based on organizational needs.

Each paid user seat includes 2GB of shared storage for your organization. This storage is exclusively available to standard Yeeflow users. Service portal users and users of Public forms do not receive additional storage as part of their plans. If additional storage is required, it can be purchased separately.

Service portal users are calculated based on the usage of each specific service portal. This means that if a user is added to multiple service portals as a portal user, their usage will be counted separately for each service portal they are a part of.

Purchasing Yeeflow is easy. Simply go to the Admin Center and visit the Billing page, select the plan that suits your organization's needs, and follow the prompts to complete your purchase.

Yes, you have the flexibility to upgrade or downgrade your subscription plan at any time to better align with your organization's needs. Simply visit the Billing page from Yeeflow admin center to make changes.

Yes, you can cancel your Yeeflow subscription at any time. To do so, navigate to the Billing page within Yeeflow admin center and follow the cancellation instructions. Your subscription will remain active until the end of your billing period.

You can easily view your usage and billing details by accessing your Yeeflow account settings. Navigate to the Billing and Subscription page to find comprehensive usage and billing information.

You can access and download your Yeeflow invoice by logging into your Yeeflow account and navigating to the Billing or Subscription section. Invoices are available for each billing cycle.

Yeeflow accepts payment via major credit cards, including Visa, Mastercard, and American Express. We also offer alternative payment methods for your convenience.

Yeeflow offers a 30-day money-back guarantee for new subscriptions. If you are not satisfied with our service, you can request a refund within 30 days of your initial subscription purchase.